01:30Auto Transcripts
Hindi, English, and everything in between.
Indian customers switch languages mid-sentence. Zebmic transcribes them as they speak, with speaker labels, timestamps and an English translation alongside, so every word is searchable by anyone on the team.
- 00:00English
- 04:12Switch to Hindi
- 08:18Hindi + English
- 12:40Search hit: discount
- 21:30Transcript ready
ScreenInside Auto Transcripts
Read a 22-minute call in two.
Every line carries the speaker, the second it was said and the language it was said in. Translation sits next to the original, never replacing it.
Pichhle saal humne 18% discount liya tha, is baar bhi wahi chahiye.
Last year we got an 18% discount, we want the same this time.
I understand. Last year's discount was tied to a two-year term.
Two years theek hai, but finance poochega price kyun badha.
Two years is fine, but finance will ask why the price went up.
Main aapko usage ke saath ek comparison bhej deta hoon. Will that help?
I'll send you a comparison with usage. Will that help?
Yes. Send it before Friday, our review is on Monday.
Speakers
Who said what
Joined late? A third speaker is detected and labelled separately, then can be renamed.
DetailWhat it does
Built for how India talks on the phone.
Accents, code-switching, rupee amounts, product names and noisy floors. The transcript is shaped for the calls your team actually has.
Eleven languages, switched freely
Language is detected per sentence, not per call, so a Hindi opening and an English close both come through clean.
Your vocabulary
Teach it product names, plan names and competitors.
Numbers as numbers
“Chaar lakh assi hazaar” becomes
₹4,80,000
Search every call at once
Filter by rep, team, language, date or score, then jump straight to the second.
Redaction
Masked before storage
Export anywhere
FlowHow it plays out
From hello to done.
What Auto Transcripts does on a single call, in order.
- 00:0001
Audio arrives
The recording lands from a meeting tool, dialer or phone, split by channel where the source allows it.
- 00:1202
Speakers separated
Rep and customer are labelled. Extra voices, like a finance lead joining late, get their own label.
- 00:3003
Language per sentence
Each sentence is transcribed in the language it was spoken, with a parallel English translation.
- 00:4104
Searchable everywhere
The transcript is indexed so the next search across all calls includes it.
Use casesSales and support
One feature, two floors.
How sales and support teams put Auto Transcripts to work.
Know what the buyer actually said
- Pull the exact pricing words before writing a proposal
- Search every call for a competitor name in one query
- Share a translated transcript with a leader who doesn't speak Hindi
Resolve disputes with the record
- Find the call where a refund was promised, to the second
- Audit regional queues in Tamil, Telugu or Kannada without native QA staff
- Mask card numbers and OTPs before anyone reads them
14:00Questions
Auto Transcripts, asked and answered.
Next chapter · 03:12Call ScorecardsAI scoring against your own checklist14:02How do you handle calls that mix Hindi and English?
Language is detected sentence by sentence. Hindi words stay in Roman script as spoken, English stays English, and an English translation is shown alongside for anyone who needs it.
14:06How long does a transcript take?
Most calls are transcribed in under a minute after they end. Long meetings of an hour or more take a few minutes.
14:10Can we correct a transcript?
Yes. Managers and reps with edit rights can fix words and rename speakers. Corrections to product names can be added to your vocabulary so they stick.
14:14Are transcripts available in the original script, like Devanagari?
Yes. Each workspace can choose Roman script or the native script for Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, Malayalam and Punjabi.