07:45Deal Moments
Hear the deal turn, while you can still turn it back.
Every objection, competitor name, pricing question, next step and risk is lifted out of every call and lined up in one place. Click any moment and the call plays from that second.
- 02:20Budget mentioned
- 07:45Objection: price
- 12:40Competitor: Brand X
- 18:20Risk: new decision maker
- 24:40Next step: proposal
ScreenInside Deal Moments
The pipeline review, in quotes.
Stop asking reps how a call went. Read what the buyer said, filtered by deal, rep, team or moment type.
Moments · this week
All typesObjectionCompetitorRiskNext step- 03:12Objection“Feels too expensive for our team size”
- 07:45Competitor“We're also talking to Brand X”
- 12:04Risk“Our new CFO will want to review all tools”
- 05:31Pricing“Is there a cheaper plan for just the store managers?”
- 18:22Next step“Let's get legal on a call next Tuesday”
Objections by week
Price is the loudest
DetailWhat it does
Nine moments found out of the box.
Built-in detectors cover what every deal review asks about. Add your own phrases for the things only your market says.
Built-in moment types
Detected by meaning, not just keywords, in every supported language.
Deal health
Risks and missing next steps roll up per deal.
No next step
Calls that end without a dated next step are flagged before the day is over.
Moments across a whole deal
Four calls, one line. See when the objection first came up and whether it was ever answered.
Custom tracker
01name: "Budget freeze"02phrases:03 - "budget band hai"04 - "next quarter"
Daily digest
Managers get the day's risks and competitor mentions in one email.
FlowHow it plays out
From hello to done.
What Deal Moments does on a single call, in order.
- 00:0001
Call is transcribed
Both speakers, every language, every second.
- +00:2002
Moments detected
Objections, competitors, pricing, next steps and risks are tagged with the exact timestamp.
- +00:3503
Linked to the deal
Moments attach to the CRM deal, so the history of a deal reads in order.
- Daily04
Surfaced to managers
Risks and missing next steps land in the manager's digest before the next pipeline review.
Use casesSales and support
One feature, two floors.
How sales and support teams put Deal Moments to work.
Pipeline reviews built on what buyers said
- Open a forecast call with every risk raised this week
- Track a competitor's mentions as they rise or fall
- Catch deals that ended a call without a next step
Hear churn before it is a cancellation
- Flag customers who mention cancelling or switching
- Track complaints about a release by product area
- Escalate refund promises made on a call
14:00Questions
Deal Moments, asked and answered.
Next chapter · 09:00Coaching ClipsGreat and missed moments, ready for review14:02Are moments detected in Hindi and other languages?
Yes. Detection works on meaning, so an objection phrased in Hindi, Hinglish or Tamil is tagged the same way as one in English.
14:06Can we add our own moment types?
Yes. Create a tracker with a name and example phrases. Zebmic matches similar phrasing, not only the exact words, and applies it to new calls straight away.
14:10Do moments sync to the CRM?
Next steps and risks can be written to the deal record. All moments are visible on the deal page inside Zebmic with links back to the call.
14:14Can I get alerts for a specific competitor?
Yes. Subscribe to any moment type or tracker and get an email or in-app alert when it comes up on a call you care about.