00:00Call Recorder
Every call your team makes. Recorded once, heard forever.
Zebmic records calls from video meetings, cloud dialers and reps' own phones, puts them in one place, and starts every call with a recording notice. No plug-ins to remember, no recordings lost on a laptop.
- 00:00Recording notice
- 00:08Consent: pressed 1
- 04:00Hold started
- 05:00Transferred to renewals
- 09:58Uploaded in 41s
ScreenInside Call Recorder
One inbox for every source.
Meetings, dialers and phones flow into a single recording list. Each call lands with its source, duration, speakers and processing status.
Sources
4 connected- ZoomConnected
- Google MeetConnected
- Microsoft TeamsReady
- ExotelConnected
- OzonetelReady
- TwilioReady
- Android appConnected
Recent recordings
- 10:42Exotel · Inbound06:18Scored
- 10:39Zoom · Discovery31:04Transcribing
- 10:31Android · Follow-up04:52Scored
- 10:27Meet · Renewal22:08Scored
Android recorder
For reps calling from their own SIM.
Notice language
Played in the language the customer hears first.
DetailWhat it does
Capture that doesn't depend on memory.
Reps forget to hit record. Zebmic does not. Recording starts from the calendar, the dialer or the phone, and gaps are flagged the same day.
Joins meetings from the calendar
Pick which meetings get recorded: external only, by keyword, or all.
Dual channel
Rep and customer split
Missing call alerts
If a dialer logs a call with no recording, an admin is told the same day.
Upload API for everything else
On-premise PBX or a niche dialer? Push recordings with one request.
01curl -X POST https://api.zebmic.com/v1/calls \02 -H "Authorization: Bearer $API_KEY" \03 -F "audio=@call-4812.wav" \04 -F "rep_email=ae.blr@yourco.com"
Formats
Takes what you have
Processing
Ready before the next call
41s
Median time from hang-up to scored call.
FlowHow it plays out
From hello to done.
What Call Recorder does on a single call, in order.
- 00:0001
Notice plays
The recording notice opens the call in the customer's language, by voice or in the meeting chat.
- 00:0802
Consent captured
If consent prompts are on, the customer confirms. The confirmation is stored with the call.
- 10:0003
Call ends, file lands
The recording is uploaded from the meeting tool, dialer or phone and matched to the rep.
- 10:4104
Ready for review
Transcription, scoring and moments run automatically. The call appears in the rep's and manager's list.
Use casesSales and support
One feature, two floors.
How sales and support teams put Call Recorder to work.
Discovery and demo calls, all in one list
- Record Zoom and Meet demos from the calendar without a bot reminder
- Capture follow-ups that reps make from their own phones
- Match every call to the right deal and rep automatically
Every inbound queue, recorded and searchable
- Record Exotel, Ozonetel and Twilio queues without agent action
- Keep transfers and holds as one call with clear markers
- Flag missing recordings so QA samples are complete
TrustHow recording works
People on the call are told
Calls are recorded only where everyone on the call is informed, as the law requires. Zebmic adds a recording notice and supports consent prompts.
Reps know too
Team members are told their calls are analysed. Scores and clips exist for coaching, not hidden surveillance.
Encrypted, then deleted
Recordings and transcripts are encrypted, kept for the period your company sets, then deleted.
Your data stays yours
Call data belongs to your company and is never used to train AI for other customers.
14:00Questions
Call Recorder, asked and answered.
Next chapter · 01:30Auto TranscriptsEnglish, Hindi, Hinglish and 8 more Indian languages14:02Do reps need to install anything?
Not for meetings or cloud dialers. Zebmic connects to Zoom, Google Meet, Microsoft Teams, Exotel, Knowlarity, Ozonetel, Twilio and Aircall at the admin level. Only reps who call from their own phones install the Android recorder app.
14:06Can we choose which calls get recorded?
Yes. Record external meetings only, meetings that match keywords, specific dialer queues, or everything. Internal meetings can be skipped by default.
14:10What happens if the customer does not consent?
With consent prompts on, recording stops and the call is marked as not recorded. Nothing from that call is transcribed or analysed.
14:14Does recording work on iPhones?
iOS does not allow third-party apps to record regular phone calls. Reps on iPhone can route calls through a connected cloud dialer, which Zebmic records at the dialer level.